Product Terms

When you register with us on the website as a Jelt Publishing customer you are deemed to accept the following General Terms and Conditions:

Pricing Information

Prices for our products are as stated. Our subscription offers are charged monthly for the duration of your subscription.

Delivery

Although we strive to despatch all purchases within 7-14 working days, please allow up to 28 days for delivery of your order. Despatch is subject to availability and payment clearance. Please note that the guarantee applies from day of delivery.

If you have not received your goods within 28 days from the date of order, a full refund of the purchase price can be provided unless another delivery period has been mutually agreed.

Postage and packaging rates quoted on Jelt Publishing websites are for delivery to UK Mainland only.

Formation of Contract

The contract of sale for any Jelt Publishing product is accepted and therefore completed at the time at which we send confirmation by email of acceptance of your order. The contract of sale will be deemed to have been completed in the United Kingdom.

Financial Details and Status

You undertake to ensure that details provided by you for the purpose of ordering products are correct. You also warrant that the credit or debit card used in respect of such orders is your own and that you have sufficient credit or funds available to cover the total cost of each order. You acknowledge that Jelt Publishing is entitled to refuse for any reason any order placed by you.

Acknowledgement

You confirm that you have read, understood and accepted these terms and conditions, together with its procedures and policies for ordering, delivery, payment/billing, cancellation and returns as set out on the relevant pages of the website.

Intellectual Property Rights

The following are the property of Jelt Publishing, its content and/or technology providers or its suppliers the copyright in each individual element of the website including without limitation any text, graphics and photographs; the design, selection and arrangement of the website, the software and source codes and any other material on or related to the website. All rights in such elements of the website are reserved to the relevant copyright owners. Visitors to the website may make for their own personal use electronic and/or printed copies of sections of the website solely for the purpose of ordering products from Jelt Publishing. Any other reproduction, modification, republication, transmission or distribution of any part of the website is prohibited.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Jelt Publishing, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:
· For fraudulent purposes, or in connection with a criminal offence or other unlawful activity
· To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”
To cause annoyance, inconvenience or needless anxiety

Access to Jelt Publishing related websites

We take all reasonable steps to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet and technology, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and change these terms and conditions and the privacy policy elsewhere on this website. You confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website and that your continued use of the website following any change to these terms and conditions and/or the privacy policy shall be deemed to be your acceptance of such changes. It is your responsibility to check regularly to determine whether the Conditions have been changed.

Liability

Jelt Publishing endeavours to ensure that all the information set out on the website is accurate and current but makes no representations as to the accuracy and currency of such information and accepts no liability for any inaccuracies and/or any other errors and omissions that may occur. Images used on the website are for illustrative purposes only. HomeForBiz will correct any such inaccuracies, errors and omissions as soon as possible once it has been notified of the same. HomeForBiz further accepts no liability for any losses or claims that may arise from any party’s inability to access the website or any interruption in access to the website or any technical problem which results in failure to complete a contract of sale. 

Jelt Publishing cannot guarantee that the website is free from infection including without limitation from computer viruses and shall not be responsible for the effect or result of the introduction or entry of any viruses onto the website. 

Jelt Publishing will not accept liability for any losses you sustain as a consequence of our breach of these terms and conditions unless such losses were reasonably foreseeable to us and you at the time that you used the website or the contract for sale of goods by us to you was formed. This does not limit our liability for fraud or for personal injury or death caused by our negligence or breach of duty. 

Force Majeure

Jelt publishing will not be responsible for any failure or delay in delivery of products ordered or any damage to such goods where such failure, delay or damage is caused by an event beyond Jelt Publishing's reasonable control.

Enforceability

If any part of these terms and conditions is at any time deemed unenforceable the enforceability of any other part shall not be affected.

Indemnity

You agree fully to indemnify, defend and hold us, and our, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your account details and/or your personal information.

Privacy

At Jelt Publishing we are committed to respecting and protecting your personal information. Please refer to our Privacy Policy.

Returns

Jelt Publishing endeavours to satisfy our customers’ product requirements. With that in mind we strive to do everything necessary to make purchasing a pleasurable experience sometimes offers money back guarantees (please refer to specific product for information. These guarantees are in addition to and do not affect your Statutory Rights.

In the unlikely event that you wish to return a product, you can do this within 14 days of receiving it. Simply email us at help@jeltpublishing.co.uk on how to do this or refer to the terms sent with our product. We offer a full refund (excluding postage and packaging costs).  Returns need to be unused, unopened and in perfect condition. Security seals should be in place and none of the items in the business package disturbed. 

For your own safety, please retain a proof of posting when returning a package. Once the item has been received by Jelt Publishing a refund will be issued. (Please note that it may take a few days for a refund to show on your card statement)

It is the customer’s responsibility to pay for postage and packing when returning an item unless we delivered the item to you in error, or if the item was damaged or defective when you received it.

Please include your name and address clearly within the returned package, to ensure a prompt response from us regarding any refund for, or replacement of, a returned item.

Pricing and availability

We try to sell our products at the same price across our websites and in our other marketing. We strive to sell our goods at prices no higher than our competitors. If however you find an identical new product at another retailer cheaper, please let us know at help@jeltpublishing.co.uk

We reserve the right to change the price of any item at any time and all orders placed are subject to availability. As we process your order, we will inform you by e-mail, post or telephone if any products you order turn out to be unavailable.

Cancelling Subscription

To cancel your subscription please refer to the emails sent to your inbox when you purchased from us.

Privacy Policy

Jelt Publishing respects the privacy concerns of users of this website and is registered under the relevant Data Protection legislation. When you place an order via this website we will store your e-mail address along with any other information you may provide. When you use the services on the website, we may need to collect further information about you. This information may include, but is not limited to, details such as your name, address and your email address.
We may use the information provided to process any transactions undertaken by you and for internal administration and analysis, and also for marketing and promotions. We only disclose your information to third parties for the purpose of administration and providing services to you.
The information may also be used to notify you of products and services of other carefully selected organisations that may be of interest to you. If you do not wish to receive such information when ordering, simply advise Customer Services at Jelt Publishing in writing at the address above or by email at: help@jeltpublishing.co.uk
By disclosing your personal information to Jelt Publishing, you agree to the collection, storage and processing of your personal information in the manner set out here.
You have the right to ask Jelt Publishing for a copy of the personal information it holds about you, and to correct any inaccuracies in that information.
If you have any queries regarding this privacy statement, please contact Customer Services (details above).

Cookies

The website may use cookies to track traffic or usage patterns on site. Information voluntarily entered by visitors on the product order form pages will be processed as outlined in the Privacy Policy paragraph above.

Disclaimer

We do try to ensure that this site is up to date, but can give no guarantee of the accuracy and currency of the information provided on it.
Jelt Publishing will of course aim that this website is fully operational and available to you at all times. However, in order to make sure the site is up to date and offering you the best service, you may find on rare occasions access may be interrupted or restricted to allow for emergency or routine maintenance or the introduction of new facilities and services.

Please send all written (no returns at this address - please email for our returns address or refer to the terms enclosed when you purchased our products) correspondence to:

Email: help@jeltpublishing.co.uk
Tel 01752689461 Between 09:30 -16:30 Monday-Friday (please note: This is not a sales line and we cannot take orders over the phone. Queries about our offers are only handled via our email service).

Jelt Publishing Ltd, Unit MSU9A, Level 1, 1 Charles Street, Plymouth PL1 1EA

Registered In England No: 09999731